Ajmer Vidyut Vitran Nigam Limited (AVVNL) is a key electricity distribution company serving parts of Rajasthan, India. To enhance consumer convenience, AVVNL has introduced the ‘Bijli Mitra’ portal, a comprehensive online platform that allows users to manage their electricity accounts, pay bills, register complaints, and apply for new services. The portal is accessible at https://avvnl.bijlimitra.com/avvnlmitra/custumerLoginPage.
What is AVVNL?
The AVVNL login refers to the secure access point for consumers to the Bijli Mitra portal. By logging in, users can:
Pay electricity bills online
View and download bill receipts
Track application statuses for new connections, load changes, and more
Register and monitor complaints
Update personal and account information
This digital initiative streamlines various services, reducing the need for physical visits to AVVNL offices.
How to Register on the AVVNL Bijli Mitra Portal
To access the full suite of services, consumers must first register on the portal:
Visit the Registration Page: Navigate to https://avvnl.bijlimitra.com/avvnlmitra/registration.
Fill in Personal Details: Enter your full name, desired username, date of birth, and PIN code.
Set a Secure Password: Create a password that includes at least one uppercase letter, one lowercase letter, one number, and one special character (e.g., MyPassword@1).
Provide Contact Information: Input your mobile number (mandatory) and email address (optional).
Select Security Questions: Choose two security questions and provide answers. These will be used for account recovery.
Verify via OTP: An OTP will be sent to your registered mobile number. Enter this OTP to complete the verification process.
Upon successful registration, you can log in to the portal using your credentials.
How to Log In to the AVVNL Bijli Mitra Portal
Once registered, follow these steps to log in:
Access the Login Page: Go to https://avvnl.bijlimitra.com/avvnlmitra/custumerLoginPage.
Enter Credentials: Input your username and password.
Complete CAPTCHA: Enter the characters displayed in the CAPTCHA image to verify you’re not a robot.
Click ‘Login’: Upon successful authentication, you’ll be directed to your consumer dashboard.
Features Available on the Bijli Mitra Portal
The portal offers a range of services for registered users:
Bill Payment: Pay current and advance electricity bills, as well as demand notices and security deposits.
Bill Management: View and download duplicate bills and payment receipts.
Application Tracking: Monitor the status of applications related to new connections, load changes, name changes, and tariff modifications.
Complaint Registration: Lodge complaints regarding billing issues, meter problems, service disruptions, and more.
Profile Management: Update personal details, manage multiple accounts, and change passwords.
Energy Consumption Insights: Access consumption history and use tools like the consumption calculator and bill estimator.
Frequently Asked Questions (FAQs)
Q1: What is a ‘K Number’ and where can I find it?
A: The ‘K Number’ is a unique identifier for your electricity connection. It is typically found on your electricity bill.
Q2: Can I register multiple accounts under one login?
A: Yes, the portal allows you to manage multiple electricity accounts under a single login, making it convenient for users with multiple properties.
Q3: What should I do if I forget my password?
A: On the login page, click on ‘Forgot Password?’ and follow the prompts to reset your password using your registered mobile number and security questions.
Q4: Is it possible to pay bills without logging in?
A: Yes, the portal offers a ‘Quick Pay’ option where you can pay bills by entering your K Number without logging in.
Q5: How can I track the status of my complaint?
A: After logging in, navigate to the ‘Track Complaint’ section and enter your complaint number to view the status.
Conclusion
The AVVNL Bijli Mitra portal is a significant step towards digitizing electricity services in Rajasthan. By offering a user-friendly interface and a host of online services, it empowers consumers to manage their electricity needs efficiently and conveniently. Whether it’s paying bills, tracking applications, or lodging complaints, the portal serves as a one-stop solution for all electricity-related services.
Santosh Kumar is a Professional SEO and Blogger, With the help of this blog he is trying to share top 10 lists, facts, entertainment news from India and all around the world.