BPO implies business process outsourcing, has become a major part of running business organizations in the present times. Therefore, a large number of companies around the world have come forth to provide these essential services to international clientage.
Listed below are the top 20 biggest BPO companies in the world:
20. Jones Lang Lasalle
The company has headquarters in Chicago. It is the multinational financial and professional service provider company mainly engaged in providing consultancy service in the field of real estate. The service mainly includes agency licensing, capital market, tenant representation, financial solution, and many more. In order to enjoy the divine service of the company step yourself in the familiar ambience of Jones Lang Lasalle.
19. Sutherland Global Service
It is multi-national BPO service providing company who is providing outsourcing service to support business cycle. It provides with analytical, integrated and technology based solution to any business hindrance. The company employs over 30,000 professional in diverse sectors.
18. IGATE PATNI
IGate Corporation (formerly known as IGatePatni) is consulting and outsourcing firm who is mainly associated with providing IT service and business solution. The company mostly depends on customer reference and preference. At, present company has 15,000 employees located across in 23 international offices in the region of America, Europe and Asia-Pacific as well as offshore development in the 8 cities of India.
17. Diebold Integrated Service
Diebold Inc. is the US based security system developer and consultant corporation who is engaged in the sale, manufacture, installation and offers wide range of self-service transaction system (such as ATMs), electronic, physical security products and software. The company provides integrated security service which is totally high-tech and upgraded to overcome hindrances associated in the field of financial sector and in the commercial market.
16. Johnson Control
The Johnson control is the management outsourcing company and provides management capabilities solution at a wider perspective. The company provides consultancy service in regards to the interior system for automobiles, operational efficiencies of the building, and offering products optimize the energy. It has more than 1300 locations across six continents, along with professional employee of 162,000. It is a global and multi-industrial company.
15. CGI Group
CGI Group Inc. is the Canadian multinational business consulting, system integration and IT outsourcing service company who is delivering their divine service of outsourcing and consulting with a more than 30 years of experience and confidence. The company presently employs 31,000 people having 125 offices across 16 countries. The company provides service with a group of industry expertise; end-to-end service and IP based solution to billions of client around the world.
The other name in the field of providing outsourced business is “Aegis Global India” the company owned by the Essar Group Aegis Inc. which was founded in the US and currently based in Mumbai, India. The company innovative technology and familiarity with the changes in the dynamic world make them one of the business providers which can make your business succeed in the upcoming year. The company at present working with 40,000 employees and delivering their service of outsourcing and technology in 9 countries and managing almost half a billion customer interaction every year in diverse sectors.
GENPACT is the Chinese based multinational company who employs 55,000 people who are working for the company and providing their service in 25 countries including India. The company mostly deals in outsourced in the field of management capabilities which include technology management service, industry-specific service, offering a portfolio of enterprise, business process service and many more other services.
Amdocs is the next diversified and competitive company in the BPO service provider. The company mostly deals in providing software and service for billing, Customer Relationship Management (CRM) and most important one Operation Support System (OSS). The company has gained the preferences of most customers for its excellent service in regard to outsourced customer service and data center service provider. The company is able to provide service in more than fifty countries with the help of employees of more than 20,000. It headquarter is in Chesterfield, Missouri.
The next in our list top BPO across the world is the French multinational company “Sodexo” whose headquarter is in Paris. The company has its pursuit in a number of countries, the company mainly deals in providing various consultancy services in the field of BPO service, IT and many other services. The company provides knowledge and creates significant values for clients which result in delivering unseen opportunities for clients across the globe.
10. Tele Tech
Next on the list of biggest BPO services in the world is Tele Tech, which provides outsourcing services such as database marketing, ecommerce, transaction processing and customer management. It has over 62 centers in 17 countries around the globe.
CSC (Computer Sciences Corporation), a US based IT service provider comes next among the biggest BPO companies in the world. The company is based in Virginia, USA and is engaged in wide range of services, such as BPO services, IT infrastructure and managed hosting services.
A leader among the BPO companies around the world is the French IT company called Capegemini, which provides professional services in more than 40 companies around the world, with more than 115000 experienced working professionals employed at them.
7. Wipro Technologies
Wipro Technologies is another reputed name, which provides top class BPO services, along with IT services and consultation. The company also manufactures a wide range of equipment including Wipro desktops, servers and notebooks.
The next name on the list of top 10 BPO services in India is that of American company called NCR, which deals in computer hardware and electronics related to business, such as point of sale terminals, ATMs, barcode readers and other consumables used in business.
Featuring next on this list is a BPO company called ISS (International Service System), which is based in Copenhagen, Denmark and dates back to 1901. Facility management, BPO, security services and property services are some of the services provided by ISS.
Occupying the no 4 position among the biggest BPO companies is the US based company called CBRE, another Fortune 500 company which is based in Los Angeles. Besides its excellent BPO services, this company excels in providing real estate services like project management and sale and lease advice for property. The company has more than 300 offices around the world, with more than 34000 employees providing their services to them.
3. HCL Technologies
Another globally reputed BPO company is HCL Technologies, which deals in infrastructure services, in addition to business process outsourcing and IT services. The company is based in Noida, Uttar Pradesh, India and is known for excellent services provided to international clients.
On the number two spot on this list is the BPO subsidiary of the technology giant, Infosys, which was set up in 2002. This huge company does outsourcing for nearly 125 clients across the globe, with over 21400 employees, working at 18 locations around the world.
Leading on the list of biggest BPO Companies in the world is an Ireland based global management consulting and technology service company, called Accenture. This is the largest consultation firm globally, in addition to being a Fortune 500 company.