Top 10 Best Banks in India 2018

India is a country with huge population, which accounts for a large number of players in the banking sector of the country. While public sectors banks are known for their reliability, private banks have carved a niche for themselves because of excellence of services as well as high profitability. Foreign banks, regional rural banks, and co-operative banks also play a vital role in the economy. Today, people look for a variety of factors, such as high rate of interest on deposits, easy advances, customer service and so on, while choosing a bank out of the numerous options available.

What makes the Bank best for Customer?

You must be wondering that what makes the bank best for the customers. Well, there are many factors like that but the failure of the bank is not the factor in India because any bank in India is too big to fail. The government would never let that happen. So what are those factors that make the bank best for the customers? Well, let us have a look at those factors.

Customer Service – This is one of the most important factors that ensure that the bank remains of the top. The customer relationship management needs to be top notch so as to attract the customer. No one wants to spend hours on phone in order to get an issue sorted. If a bank has a good customer service with shorter SLAs then the customer experience would certainly be good and that would attract the customers by itself.

Wide Umbrella Banking – Another such factor is the services the bank offers. No one would like to approach two different banks to get two different services so the customer certainly prefers the bank which provides all the banking services under one roof. This not only saves the time of the customer but it also helps the customer in making things easy.

Read This:  10 Legal Ways to Save Income Tax in India 2017

Accessibility – Accessibility is another such factor considered by people while choosing the ban. The bank should ideally have a branch in almost every neighborhood and the bank should also have ATMs across the city. If the bank has limited branches then the customer would have to walk down to thecorner of the city to get a simple job done. Certainly, something which is not appreciated.

Digital Banking Platform – Today, the people are moving more towards the digital banking and they seldom visit the branches hence the digital banking platform should be user-friendly and it should also offer all the services. You should be able to order a draft, checkbook, insurance, mutual funds,and any such financial service right from your mobile banking or the internet banking.

Charges to Customer – It is also important for the bank to keep the charges of the service’s low. Some of the banks even charge for the cash you deposit in your own account. There is a certain threshold in these banks and they start charging the customer for any deposit after the limit is crossed. We do not need such banks! Some of the most preferred banks offer some services for free. Like there are some private banks which would not charge you for 4 drafts every year.

Ease of Banking – Ease of banking is another factor that makes the bank best. Most of the banks have now deployed machines to deposit cash in the account. This means that the customer can deposit cash round the clock and the process is certainly faster.

Reward Programs – A lot of people also consider the reward programs and the loyalty programs while choosing the banking services. This is certainly an add-on and it makes the customer happy to be rewarded by the institute.

These were the points that make the bank best for the customer. Now let us look at the top 10 best banks in India in 2018.

Read This:  List the Types of Insurances in India

Here is a list of top 10 banks in India:

10. Kotak Mahindra Bank

Kotak Mahindra Bank

Kotak Mahindra Bank was incepted in 1985 and today it is the fastest growing bank in India. The bank is increasing its reach to rural as well as urban areas and the bank also offers ahigher rate on saving bank account. The bank has over 1369 branches, 2163 ATMs and it is also the fourth largest private sector bank.


9. IDBI Bank


IDBI Bank, which comes under the category of another public sector bank, came into existence in 1964. At present, the bank manages assets worth $ 58 billion and operates through 1995 branches and 3817 ATMs, which are served by an employee base of 17570 people.


8. Bank of India

Bank of India

Featuring on number 8 in this list is Bank of India, a public sector bank serving the country since 1906. Currently, it is operating through 5100 branches, including 56 overseas branches, and nearly 2300 ATMs. The bank has an employee base of over 45,999 employees which serves the customer across India.


7. Axis Bank

Axis Bank

The next bank to be included in this top 10 list is Axis Bank, a leading private bank which was established in 1994. This bank is acclaimed for excellence in services and has nearly 3304 branches and 14003 ATMs in India and manages assets worth $ 94 billion. The bank is known for the digital banking experience and the bank employees over 56,000 people.


6. Canara Bank

Canara Bank

Canara Bank, which was set up back in 1906 by Subba Rao Pai, comes next on this list with net asset management worth $ 86 billion. The bank serves its customers through 6639 branches and 10600 ATMs and has an employee base of 59400 workers.


5. HDFC Bank

On number 5 in the list of top 10 banks of India in 2018 is the HDFC Bank, which has been providing excellent banking services since its establishment in 1994. The bank operated through 4715 branches and 12260 ATMs in 1400 cities across India and has net asset management worth $ 130 billion. The bank employees over 84 thousand people.

Read This:  Top 10 Best International Travel Insurance Companies In India 2018


4. Bank of Baroda

Bank of Baroda

From the asset management point of view, Bank of Baroda comes on the fourth position in the list. The bank was set up way back in 1908 and currently carries its business through 5538 branches and 10441 ATMs around the nation. The bank manages assets worth nearly $ 3.58 Trillion.


3. Punjab National Bank

Punjab National Bank

The next name on the list of best banks of India in 2018 is that of Punjab National Bank, which has asset management of $ 100 billion. Additionally, the bank has an extensive network in the country, with more than 6937 branches and 10681 ATMs spread in all corners of India.


2. ICICI Bank


With net assets managed equaling $ 120 billion, ICICI Bank features next on the list of current top 10 banks in the country. The bank is acclaimed for its customer-friendly policy and fast services. It has nearly 4850 branches and 14,404 ATMs around the country.


1. State Bank of India

The top leading bank of India is State Bank of India, which has been serving customers since 1955 and has more than 24000 branches in the country in addition to 59000ATMs, where more than 2lakh people are employed. The bank shared a 20% chunk in the banking sectors of the country and its asset management value is $ 420 billion. With the recent round of merger and acquisition, the bank became the largest public sector bank of India


All these banks have received recognition for serving the customers in addition to generating massive profits.

31 thoughts on “Top 10 Best Banks in India 2018”

  1. manikandan says:

    worldblaze web is so usefull to us

  2. Patil Rasika says:

    I don’t believe that state bank is no. 1 bank in India. Because the way they treated new coming costumers is really very bad. Not having any sense of how to talk with costumer who want to open an a/c with your bank. This type service they are providing and they are no. 1???? State bank’s staff really disappointed me. Specially kalwa branch.

    1. Sanjay says:

      Hi patil, i think this bank is number one just because of there lots of branches, I also have very bad experience with this bank specially sultan puri, new delhi branch. The staff members don’t have any manners and talking sense.

      1. AKHIL says:

        Yeah you are right I also face same treatment

  3. Firoj Khan says:

    I would go for ICICI Bank … using their online banking is really awesome..!!

  4. Rahul says:

    I love Axis bank, they treat their customers as a Family, their net banking is awesome.

    Very Helpful

  5. Rahul says:

    1. STATE BANK OF INDIA is Wrost Bank In india

    It’s a “KALANK” in my View

    1. vinay says:

      You are a KALANK to our Country, don’t know basics of banking and you judge king of banks.

    2. The NR7 says:

      lol kys

  6. lokesh kumar saini says:

    I would go for ICICI Bank

  7. Kapil Kumar says:

    Unfortunately my favourite Kotak Mahindra Bank is not listed but seeing SBI on number 1 it looks its fake list 😛 Sorry admin but SBI should not be on the top on the list sometimes they have no forms for new consumer to open an account and all we know their service as well 🙂

    1. Alok says:

      hi bro sbi is the first bank who brings cutting edge technology in banking services like unmanned branched, tap atm cards, green channel banking etc…and complain management system is the strongest in banking industry…once u lodge any complain against any staff on its site within 48 hrs it will be resolved and staffs are penalised for complain.

      1. shashi says:

        I agree, SBI did many things. But r they working now?????….

        I am a customer of SBI and HDFC bank and I just want to close SBI account due to the excellent service provided by SBI Barkas branch and my father is having a penshion account in Rasra branch, and he is also equally happy with SBI services.

        Even they dam care about customer complaints on staff, I complained about branch and Rasra manager. No action was taken and even they don’t bother to contact us… Even emailed branch 3 times but same excellent reply ( no contact)….

        Thanks for no 1 SBI

    2. pankaj chaurasia says:

      right…kotak service is awesome..yes bank is also very good….sbi no 1….for what? too many atm …..i dont need atm..i use mobile banking…no cash

  8. Manish Chauhan says:

    My favorite is HDFC because I get my salary in HDFC bank 🙂

  9. Pandit Prabhakar says:

    I have accounts in three Banks
    1 HDFC Bank
    2 State Bank of India
    3 Corporation Bank

    I get very best customer service in HDFC all staffs are friendly with customers & their speedy service is appreciated

    Other two nationalized banks and its staffs are aristocratic.

  10. Robin says:

    I went to most of the private and the public sector bank but the leading bank SBI treated me the best till now and I hope that it will continue, one day I went to Sbi due to I had some problem in ATM cash withdrawal first I tried for 10000 in a ATM booth it came out then after a week I tried another 20000 from another both, but it dint came out but my balance show 20000 deducted from my account, then I complaint to my branch regrading this issue at around 3:00pm, I actually with a written application and the manager ask me every details other than my application, HE TOLD ME SIR PLIZ TRUST ME YOUR Rs 20000 WILL BE AGAIN REVERSED IN MY ACCOUNT WITHIN 7 days and it did I went to thank him, and he told me sir of any problem happens PLIZ feel comfortable now he is one of my good friend form that time

  11. Ganapathi says:

    Yes SBI is very bad bank.Because the way they treated costumers is really very bad. Not having any sense of how to talk with costumer not only kalwa or sulthanpuri branches,staff have same behavior the allover India.

  12. Manmeet kaur says:

    HDFC bank is also Bad bank, No customer service.

  13. saran says:

    SBI is worst in customer service. For simple task also we have to wait for a long time, moreoever their work accuracy also big question mark ?

  14. Aasim says:

    You are wrong , sbi is best bank all staff are really very friendly , they talk so good to me and in Delhi too! i love Sbi. More than hdfc

    1. Abbu says:

      I dont agree wid you i am from hyd i have o lot of bitter experiences wid this bank. Even the bank employees tell why you people open account in this bank go for private bank

  15. Hanu Raju says:

    SBI is number-1. They Don’t know the abcd of Banking. Especially interacting with customer

  16. ketan says:

    Bank of India(BOI) is also provide best service to its customers…

  17. Hariprasad says:

    Dear All, WE have to keep in mind ,that its the government support to the bank which is of prime importance, the banks like ICICI, HDFC, AXIS , or such are very private banks and can shut down any time and run away with your money, or can declare bankrupcy any time ,, Same case with co-operative banks,
    So its better to go for State bank of India , as primary bank, for a second standby bank you can choose the bank of your state , for example if you are in gujrat you can go for Bank of Baroda , If you are in Andhra you can go for Andhra bank , if you are in karnataka , you can go for Canara Bank, all other banks are always pose risk,
    Better to bank with State bank of India !!! Hariprasad,,

  18. Shiva says:

    Kotak Mahindra Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank.

  19. Shiva says:

    Kotak Mahindra Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank.



  21. RATHISH says:

    State bank is the worst bank i ever done my banking needs.Their staff thinks they are doing favor to the customer.Even from assistant to branch manager.i have had bad experience with them.

Leave a Reply

Your email address will not be published. Required fields are marked *